- 155% ROI over 3 years for organizations using the OpenBlue smart building platform.
- Up to 10% energy savings and 67% reduction in chiller maintenance, saving millions.
- 7% rental premium realized through smarter, more efficient workplaces.
- 8-month payback period based on total investment and benefits.
- AI-powered insights now guide energy use, occupancy strategy, and building automation.
AI-Driven Smart Building Ecosystem Delivers Triple-Digit ROI, Energy Savings, and Faster Payback
New Study Finds Johnson Controls OpenBlue Smart Building Platform Drives Efficiency and Cost Savings for Customers
MILWAUKEE, April 16, 2025 – Johnson Controls (NYSE: JCI), a global leader in smart, sustainable building solutions, has announced compelling findings from a new Forrester Consulting Total Economic Impact™ study, showing that its OpenBlue platform delivers up to 155% return on investment (ROI) over three years for a composite customer.
OpenBlue is an award-winning AI-driven smart building ecosystem that empowers organizations to reduce energy use, lower maintenance costs, and make data-informed decisions about their real estate. The platform’s integration with FM:Systems further enhances its capabilities—providing deep visibility into building performance and workplace utilization.
Among the key benefits highlighted in the study:
- Up to 10% energy savings, supported by real-time data and AI-based recommendations.
- Chiller maintenance costs cut by 67%, translating into savings of nearly $1.5 million over three years.
- Rental premiums increased by 7%, contributing to $3.2 million in added value.
- Payback achieved in just 8 months, thanks to rapid cost reductions and efficiency gains.
Vijay Sankaran, Chief Digital and Information Officer at Johnson Controls, stated, “OpenBlue and FM:Systems solutions not only reduce costs but also enable customers to meet sustainability goals through smarter energy use and building performance.”
The platform’s expanded AI features, launched in late 2024, include generative AI tools, autonomous building controls, and enhanced user experience design, enabling faster, more intuitive decision-making. Additionally, FM:Systems’ AI-powered FMS:Insights now supports natural language queries about occupancy and utilization—making portfolio analysis faster and more actionable than ever.